Bill & payment options
Understanding your bill
View sample bills and a glossary of terms that are used on your bill.
Six ways to pay your bill
Find out which payment method is right for you.
Caretaker options
Helpful bill payment tips for carers of dependants or elderly parents and relatives.
Equal Payment Plan
Tired of worrying about your winter gas bills? The Equal Payment Plan divides your total annual gas bill into 12 instalment payments. This can make it easier to budget month to month without seasonal highs and lows. The Equal Payment Plan costs you nothing and starts the month that you apply.
Payment terms
Learn when an account is considered to be past due and what to do if you've receive a disconnection notice.
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Account Online
Access your Terasen Gas account online.
- View current and past statements and payments.
- Download your gas consumption information.
- Receive email notification when your bill is ready.
- Submit your meter readings.
Get Comfortable
In the fall issue, you'll find information on Terasen’s energy efficiency initiatives, our latest projects, and how to take the heat off your winter energy bill.
Large print billing statements available
Customers with visual disabilities can request the large print service by calling the Terasen Customer Service Centre. Medical documentation is required.
1-888-224-2710
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