Change account information
Moves, additions, changes
Add an account or change your existing account:
- Customer service
Phone: 1-888-224-2710
Mon-Fri, 7 a.m. - 8 p.m.; Sat, 9 a.m. - 5 p.m.
(automated services available at all times) - International customers
Phone: 1-250-979-4900
Mon-Fri, 7 a.m. - 8 p.m.; Sat, 9 a.m. - 5 p.m.
Moving? Avoid being charged for gas usage after you've moved! Let us know at least two working days before you want to stop service.
Application fee
We charge a $25 application fee to cover administrative costs for setting up new accounts.
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