Plan for new construction
A new construction or major renovation project needs upfront planning to make the job run smoothly. Planning your new gas service is part of that process.
You can complete an application and submit it by phone or fax.
Customer Service
Toll free: 1-888-224-2710 (press "3" then "1" when prompted)
Fax: 1-877-413-1152
International: 1-250-979-4900
Hours: Mon-Fri, 7 a.m. - 8 p.m.; Sat, 9 a.m. - 5 p.m.
To speed up processing of your construction order, please ensure that you are the registered owner of the property requiring work. Include the following when you submit your application:
- the quantity and type of gas appliances to be connected,
- your inlet delivery pressure, and
- the name and phone number of your heating contractor.
Find out if you need to provide a security deposit.
Vancouver Island and Sunshine Coast
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