Start, stop or move your service
Are you moving?
Avoid being charged for gas usage after you've moved. Call us well in advance, and no later than two working days beforehand, that you want to stop service.
Phone
Toll free: 1-888-224-2710
International: 1-250-979-4900
Hours
Monday — Friday 7 a.m. - 8 p.m.
Saturday 9 a.m. - 5 p.m.
Start or stop an account with Terasen Gas
Call Customer Service to open or close an account at 1-888-224-2710. Please note that there is a $25 application fee to cover administrative costs when opening a new account. Also, some new customers may be required to provide a security deposit.
Related links
Rate this page
Was this page helpful? Please let us know.