Manage your account
Change account information
Let us know of any changes you'd like to make to your account.
Start, stop or move your gas service
Do you need to start or stop a Terasen Gas account? Let us know in advance to ensure we have the information to process your request.
Are you moving?
Let us know in advance to ensure that your account is either cancelled or transferred to your new location.
Vancouver Island / Sunshine Coast
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Account Online
Access your Terasen Gas account online.
- View current and past statements and payments.
- Download your gas consumption information.
- Receive email notification when your bill is ready.
- Submit your meter readings.
Get Comfortable
In the fall issue, you'll find information on Terasen’s energy efficiency initiatives, our latest projects, and how to take the heat off your winter energy bill.
Large print billing statements available
Customers with visual disabilities can request the large print service by calling the Terasen Customer Service Centre. Medical documentation is required.
1-888-224-2710
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