Contact us
Customer Service
E-mail: Customer Service
Toll free: 1-888-224-2710
International: 1-250-979-4900
Fax: 1-888-224-2720
Hours (Pacific time)
Monday - Friday 7:00 a.m. to 8:00 p.m.
Saturday 9:00 a.m. to 5:00 p.m.
Saturday 9:00 a.m. to 5:00 p.m.
Call before 11:00 a.m. for faster service.
Pay your bill by cheque
Send your cheque to the address below, or drop it off at one of our payment locations.
Terasen Gas Inc.
PO Box 6666 Station Terminal
Vancouver, BC V6B 6M9
PO Box 6666 Station Terminal
Vancouver, BC V6B 6M9
Special offers and promotions
Have a question about one of our rebate programs or the status of your rebate application? Check this list for the direct number to call.
Corporate office
Terasen Gas
16705 Fraser Highway
Surrey, BC V4N 0E8
Phone: 604-576-7000
Toll free: 1-800-773-7001
16705 Fraser Highway
Surrey, BC V4N 0E8
Phone: 604-576-7000
Toll free: 1-800-773-7001
Employee directory: 604-592-7777
General inquiries
Phone: 604-576-7000
Toll free: 1-800-773-7001
Toll free: 1-800-773-7001
Website feedback
Send your comments or questions about this website to: websupport@terasengas.com
Gas emergencies
24 hours
Phone: 1-800-663-9911
Right of way permit clerks
Questions?
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